Caritas Anchor House

Working at the heart of homelessness

Rough Sleeper Assessment Hub

Rough Sleeper Assessment Hub

Our Rough Sleeper Assessment Hub provides a lifeline to vulnerable people by offering a short-term tenancy for approximately six weeks and support to access appropriate accommodation.

Our Rough Sleeper Assessment Hub was launched in December 2018, as part of the government’s new Rough Sleeping Strategy, and the London Borough of Newham’s commitment to tackling homelessness in the borough.

Our specialist team of Assessment Workers support hub residents who stay at Caritas Anchor House as a stepping stone before progressing into long-term accommodation where they can begin to rebuild their lives.

In April 2019, we reached the end of a three-month pilot, which saw great success, and so the 10 bed spaces initially available will now increase to 20.

The hub is accepting referrals from local charities and agencies, including NEWway Project and Single Homeless Project (SHP), and will soon accept referrals from street outreach teams. Please note, people who are experiencing or are at risk of homelessness are not able to self-refer, but please see advice here for what to do in this situation.

We’re proud that already many lives have been changed. The hub is reaching, housing and supporting some of the most vulnerable people with the most challenging and complex needs in our community.

By working with the local authority and projects, such as NEWway and the Single Homelessness Project, we are creating a network of support that has the greatest chance of helping those risking their lives on the streets.

The hub runs alongside our core service, which provides longer-term accommodation and personalised support to improve wellbeing, and overcome barriers to employment and independent living.

Ahmad's Story

Ahmad was one of the first people to access the hub. He couldn’t keep up with the rent and so was evicted from his home and with nowhere to go, he ended up sleeping rough.

"I lived in the shopping centre for six weeks, and it was overwhelming and scary. It isn’t safe there, but it feels safer than the streets

Being at Caritas Anchor House has been a real help for me. I’ve been able to look after myself, prepare food and meet others. There is great support here.

I feel really happy because Caritas Anchor House has helped me to move on into my own home. My support worker is helping me with my new tenancy agreement, and how to manage my money including setting up my household bills by direct debit so that I don't miss a payment and end up back on the streets.

I'm looking forward now, and will begin looking for jobs. But for now, I'm just so pleased to have a roof over my head."

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