Caritas Anchor House

Working at the heart of homelessness

Our Refreshed Mission and Values

Our News in Brief

Our Refreshed Mission and Values

28th April 2021
This new financial year marks an exciting time for Caritas Anchor House, the aspirations of the people we are here to support and the future of our work.

Today, we are proud to announce our new mission and values statements, which will guide the continued development of our culture, work and impact.

Our mission is to build hope, enable lasting change and end homelessness for people in East London.

We are here to help people in our local community to build their new beginnings. We do this by:

  • Providing a safe place - to make sure that people experiencing homelessness have somewhere safe to stay as they begin to rebuild their lives
  • Offering support - to encourage and enable people to build a better future for themselves, through the provision of personalised support, educational and life skills opportunities
  • Building resilience – to build networks of support, and empower people to navigate services with confidence and be a proactive member of their community outside of and beyond life at Caritas Anchor House.

Our values guide our interactions and decision-making processes at all levels within the organisation. They are:

  • Compassion - we care about people, value their views and experiences and put them at the heart of all we do.
  • Inclusion - we celebrate diversity, promote inclusivity and respect, and challenge inequality.
  • Growth - we support people to breakthrough barriers and fulfil their hopes and potential.
  • Collaboration - we’re stronger and can have a bigger impact when we work in partnerships and build alliances.

Each of these statements is the result of a shared reflection and effort by our residents, colleagues, supporters and partners. We’re committed to backing them up with actions, and are working to ensure our values are embedded in our everyday, and that we are all working towards our renewed common purpose.

To fulfil our mission and in line with our values, we are also launching an ambitious five-year strategy. Our goals are to:

  • Provide additional specialist supported housing
  • Offer an expanded range of complementary services
  • Be a sustainable organisation
  • Be a great place to work
  • Be a trusted voice in the community and sector.

We’d like to say a huge thank you to everyone that contributed to and helped shape our new direction, and would welcome hearing your ideas, feedback and thoughts now and as it evolves. If you’d like to get in touch, please email

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