Caritas Anchor House

Working at the heart of homelessness

Our commitment to diversity and inclusion

Our commitment to diversity and inclusion

Equity, diversity and inclusion are central to everything we do at Caritas Anchor House. Not everyone has access to the same resources and opportunities, and too many people and communities are held back on the basis of their characteristics or life experiences.

We’re not here just to respond to such inequalities and disadvantage, but to seek to do what we can to challenge and change them too. We take positive steps to provide opportunities for residents of Caritas Anchor House to have their voices heard on the issues affecting them - by influencing decision-makers and seeking input into our service provision - and ensuring that their needs are met.

It’s just as important that we respect and value the diversity of our staff and volunteers, and both as a service provider and employer, we are wholly committed to having an inclusive culture and environment where our community feel supported, nurtured and celebrated.

We recognise that there are challenges with diversity in the charity sector and commit to working to change that. We know we need to do more to ensure we are promoting and achieving diversity and inclusion across all areas and levels of our organisation, and we are taking action to make sure we are knowledgeable and as diverse as the residents that we work with and the area in which we operate.

We are looking across our work to see where we can improve our diversity and inclusion practises to put our commitment into action. Some of the actions we have already taken include:

  • Understanding the diversity of the community we serve, ensuring continued service user involvement and opportunity for residents to have their voices heard on the issues that affect them
  • Launch of a diversity and inclusion action group, led by staff across the charity, to ensure we listen to and incorporate the views and lived experience of all colleagues across Caritas Anchor House
  • Creation of a sub-committee within our Board structure to focus on diversity, inclusion, wellbeing and spirituality, to oversee our strategic direction in these areas, emphasising our commitment to creating change and taking action at all levels of the charity
  • Starting a review of our HR processes to reflect diversity and inclusion best practise, first looking to understand the diversity of our workplace and putting the processes in place to ensure we have and continue to recruit a talented staff group and Board with a range of backgrounds, characteristics, skills and experiences, and rolling out unconscious bias training
  • Becoming an organisational member of the Housing Diversity Network – a social enterprise that works collaboratively to support organisations to improve how they address inequality, get the most from their staff and meet the needs of the communities they work with.

We are committed to taking positive action and placing diversity and inclusion at the forefront of our conversations and decision making. We are determined to ensure that our staff and residents receive the best possible support and service on their journeys with us.

September 2020

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