Caritas Anchor House

Working at the heart of homelessness

141 new residents moved in

141 new residents moved in

As everyone across the country was urged to ‘stay home, stay safe’ we campaigned with others to urge the government to implement urgent measures to protect people experiencing homelessness and sleeping on the streets. The London Borough of Newham, where we are based, has the highest levels of homelessness in the country and so nowhere was urgent action more needed.

The government introduced the ‘Everyone In’ scheme, which supported people who were sleeping rough into hotels that had to close due to the restrictions. Thousands of people across the UK were supported by this scheme, and we were pleased to have played a part. We increased the capacity of our Assessment Hub from 20 to 39 throughout the pandemic and until the end of March. As and when spaces became available at Caritas Anchor House, we welcomed people in from hotels.

People like Anne, who was living in London and working as a waitress in a five-star hotel when without any notice, her landlord sold her home:

"I went from living a normal life with a job I loved, to having nothing – almost overnight. I had nowhere to go and no choice but to sleep on the streets. It was so scary. I slept rough for three months before being put up in a hotel during the lockdown.” Now, I’m so happy to have a room of my own at Caritas Anchor House. I’ve been here for a few weeks now, and it feels like a big family. I have a bedroom, a bathroom, access to food and a kitchen. But most importantly, there are people here that are supporting me."

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